Frequently Asked Questions – Hometown Threads

How do your items fit?

For more information on sizing, please visit our “size chart” page.

Will my items shrink?

While most items are a cotton/poly blend, allow for shrinkage of 5% just to be safe.

What if my online order does not fit?

If it is unworn and unwashed, bring it in with your receipt and we can exchange it for something that does fit.

Can I customize my order?

Yes, but it is best to come in for that. From a name or initials to something completely unique, we can make that happen. We just suggest you come in and have one of our staff go over with you all of the options.

Can I bring in my own items?

Yes. While we have thousands of items you can choose from, you are more than welcome to bring in a new or existing item to be personalized.

Can I view all of the items you offer online?

Yes. You can see all the items we offer by visiting www.companycasuals.com.

How long do items take to produce?

All orders may take up to 2 weeks + shipping to complete due to processing times, availability of items, and other factors. We strive to fulfill all orders as quickly as possible, and we appreciate your patience and understanding. If you have any questions or concerns, feel free to call us to discuss: 440-779-6053.

Where are you located and what are your hours?

25313 Lorain Rd., North Olmsted, OH 44070

Hours of Operation
Mon. – Thur.: 9am – 6pm
Fri. – Sat.: 9am – 5pm
Closed Sunday

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